Great competent friendly professional staff in a very convenient location.
I had done some window shopping here, prior to making a purchase. They were helpful and patient while explaining the pros and cons of various units.
When I finally took the plunge (and they had some stuff in stock), the brand new receiver unit we purchased turned out to be a lemon. They've since hooked us up with a loaner to tide us over while we wait for the supply chain to catch up. Very classy.
Really great service, Jeff got our sound system working again very quickly. Very friendly and nice to work with. 10/10 would work with Jeff again!
Great customer service
Incredibly friendly and helpful
Very knowledgeable, patient, and friendly. Prices for what I was looking at were actually cheaper than Amazon. All my questions were answered, I learned some new stuff, I got to hear, see and compare the products, and I saved money. That seems like a real novelty. Great job, guys!
Always great quality and always knowledgeable. Would not be in business so long if they were not great!
Can't say enough good about this place. So happy to see that Hi-Fi is alive and well! Thanks, Adam, for getting my Yamaha turntable back to out-of-the-box sound quickly and for short money.
Great used equipment there. I found a cool turntable in great shape
swung in here this morning, and i am really glad i did! Chris and his team are extremely knowledgeable and friendly! they have a really cool assortment of both new and vintage equipment, and they even help out with the in home installation! I would highly recommend you check them out in SOPO on broadway. thanks guys!
"Andy" is an amazing business owner. I have known him for many years. He takes care of his customers with such a professional approach. You will never get such well a educated Owner in the business.
No Big Blockstore will ever compete with his products and service. All his employees have the skills in the business of top grade HIFI equipment. His brother works along side of him with just as much skill and talent that Andy carries.
If you are looking for the best solid state Amplifiers,Speakers,TV's,CD players, Blu-ray, and the latest top of the line 4k TV's. Stop in and check out the show room with the vast amount of equipment that will satisfy your entertainment needs.
I have been a customer of New England HiFi since 1985 and have bought all my equipment from Andy and have never been dissatisfied once.!!
Brought in an older receiver exhibiting some issues thinking I might need to bite the bullet and buy a new one. They recommended a cleaning first. A day later, it was ready and with some new speaker wire, the sound is exactly where it should be. Got some advice and insight and GREAT customer service.
Great place very helpful.
The only place I'll buy home audio equipment. Support small business!
When I read through these reviews I can't help but notice the people that are actually customers of New England HiFi rate them FIVE stars.
Best customer service I've ever experienced. Whether your budget is $ or $$$$, do yourself a favor and buy your home theater equipment here.
Friendly and extremely knowledgeable staff. Very high-end audio video and home theater components that you don't see in places like Best Buy.